{"id":61,"date":"2024-11-12T16:33:56","date_gmt":"2024-11-12T15:33:56","guid":{"rendered":"https:\/\/www.terrazaconfort.com\/?page_id=61"},"modified":"2025-03-29T12:52:24","modified_gmt":"2025-03-29T11:52:24","slug":"servicio-al-cliente","status":"publish","type":"page","link":"https:\/\/www.terrazaconfort.com\/en\/contactenos\/servicio-al-cliente\/","title":{"rendered":"Servicio al Cliente"},"content":{"rendered":"\n[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.27.3&#8243; _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbPoppins|600|||||||\u00bb text_text_color=\u00bb#FF6A00&#8243; text_font_size=\u00bb40px\u00bb text_letter_spacing=\u00bb3px\u00bb text_line_height=\u00bb1em\u00bb header_font=\u00bbPoppins|600|||||||\u00bb header_text_color=\u00bb#FF6A00&#8243; header_font_size=\u00bb40px\u00bb text_orientation=\u00bbcenter\u00bb text_font_size_tablet=\u00bb40px\u00bb text_font_size_phone=\u00bb33px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_font_size_tablet=\u00bb35px\u00bb header_font_size_phone=\u00bb35px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<h1>SERVICIO AL CLIENTE<\/h1>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbPoppins|300|||||||\u00bb text_text_color=\u00bb#005373&#8243; text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.3em\u00bb header_2_font=\u00bbPoppins|300|||||||\u00bb header_2_text_color=\u00bb#005373&#8243; header_2_font_size=\u00bb21px\u00bb header_2_line_height=\u00bb1.3em\u00bb text_orientation=\u00bbcenter\u00bb text_font_size_tablet=\u00bb18px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_2_font_size_tablet=\u00bb21px\u00bb header_2_font_size_phone=\u00bb18px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<h2 data-sourcepos=\"28:1-28:78\">En<strong><a href=\"https:\/\/es.wikipedia.org\/wiki\/Terraza_(arquitectura)\"> TERRAZA<\/a> &amp; <a href=\"https:\/\/es.wikipedia.org\/wiki\/Confort\">CONFORT <\/a><\/strong>valoramos tu satisfacci\u00f3n. Si tienes alguna pregunta o necesitas asistencia con tu pedido, nuestro equipo de postventa en el formulario de servicio al cliente que est\u00e1 a tu disposici\u00f3n para resolver cualquier duda.<\/h2>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbPoppins|300|||||||\u00bb text_text_color=\u00bb#005373&#8243; text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.3em\u00bb header_3_font=\u00bbPoppins|300|||||||\u00bb header_3_text_color=\u00bb#FF6A00&#8243; header_3_font_size=\u00bb25px\u00bb text_orientation=\u00bbcenter\u00bb text_font_size_tablet=\u00bb18px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_3_font_size_tablet=\u00bb19px\u00bb header_3_font_size_phone=\u00bb23px\u00bb header_3_font_size_last_edited=\u00bbon|phone\u00bb border_color_all=\u00bbRGBA(255,255,255,0)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<h3><strong>\u00bfC\u00f3mo podemos ayudarte?<\/strong><\/h3>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbPoppins|300|||||||\u00bb text_text_color=\u00bb#005373&#8243; text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.3em\u00bb header_3_font=\u00bbPoppins|300|||||||\u00bb header_3_text_color=\u00bb#005373&#8243; header_3_font_size=\u00bb18px\u00bb text_orientation=\u00bbcenter\u00bb hover_enabled=\u00bb0&#8243; text_font_size_tablet=\u00bb18px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_3_font_size_tablet=\u00bb19px\u00bb header_3_font_size_phone=\u00bb16px\u00bb header_3_font_size_last_edited=\u00bbon|phone\u00bb border_color_all=\u00bbRGBA(255,255,255,0)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb header_3_line_height=\u00bb1.3em\u00bb sticky_enabled=\u00bb0&#8243;]<h3 data-sourcepos=\"27:1-27:274\"><strong>En Terraza &amp; Confort, tu satisfacci\u00f3n es nuestra prioridad.<\/strong> Nos esforzamos por ofrecerte un servicio al cliente excepcional, brind\u00e1ndote soluciones a medida y atenci\u00f3n personalizada. \u00a1Cont\u00e1ctanos hoy mismo y comienza a disfrutar de la terraza que siempre has so\u00f1ado!<\/h3>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbPoppins|300|||||||\u00bb text_text_color=\u00bb#005373&#8243; text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.3em\u00bb header_3_font=\u00bbPoppins|300|||||||\u00bb header_3_text_color=\u00bb#005373&#8243; header_3_font_size=\u00bb19px\u00bb text_orientation=\u00bbcenter\u00bb hover_enabled=\u00bb0&#8243; text_font_size_tablet=\u00bb18px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_3_font_size_tablet=\u00bb19px\u00bb header_3_font_size_phone=\u00bb16px\u00bb header_3_font_size_last_edited=\u00bbon|phone\u00bb border_color_all=\u00bbRGBA(255,255,255,0)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<p><strong>Seguimiento de proyecto:<\/strong> Consulta el estado de tu servicio en cualquier momento.<br \/><strong>Garant\u00eda y reparaciones:<\/strong> Conoce las condiciones de garant\u00eda y solicita asistencia.<br \/><strong>Preguntas frecuentes:<\/strong> Encuentra respuestas a las preguntas m\u00e1s comunes.<\/p>\n<p><strong>Soporte postventa:<\/strong> Estamos comprometidos con tu satisfacci\u00f3n a largo plazo. Si tienes alg\u00fan problema con nuestros productos o servicios, no dudes en contactarnos.<\/p>\n<p><strong>Informaci\u00f3n sobre nuestros productos y servicios:<\/strong> Te proporcionaremos toda la informaci\u00f3n que necesites sobre p\u00e9rgolas, ventanas, mobiliario de exterior y mucho m\u00e1s.<\/p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb header_2_font=\u00bbPoppins|500|||||||\u00bb header_2_text_align=\u00bbcenter\u00bb header_2_text_color=\u00bb#005373&#8243; header_2_font_size=\u00bb35px\u00bb hover_enabled=\u00bb0&#8243; sticky_enabled=\u00bb0&#8243; header_3_font=\u00bbPoppins|300|||||||\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_text_color=\u00bb#005373&#8243; header_3_font_size=\u00bb18px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb header_2_font_size_phone=\u00bb25px\u00bb header_2_font_size_tablet=\u00bb35px\u00bb]<h2><span style=\"color: #ff6a00;\">CONTACTA CON NOSOTROS<\/span><\/h2>\n<h3>Rellena el siguiente formulario para enviarnos tu consulta. Nos pondremos en contacto contigo lo antes posible.<\/h3>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_5,3_5,1_5&#8243; _builder_version=\u00bb4.27.3&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_5&#8243; _builder_version=\u00bb4.27.3&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_column][et_pb_column type=\u00bb3_5&#8243; _builder_version=\u00bb4.27.3&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_code _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<div class=\"forminator-ui forminator-custom-form forminator-custom-form-951 forminator-design--default  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-951\" data-uid=\"69f35b234c8a4\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-951\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-951 forminator-design--default  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"951\"\n\t\t\t\tenctype=\"multipart\/form-data\" data-color-option=\"theme\" data-design=\"default\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"69f35b234c8a4\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_69f35b234c8a4\" id=\"forminator-field-name-1_69f35b234c8a4-label\" class=\"forminator-label\">Nombre \/ Apellidos <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"\" id=\"forminator-field-name-1_69f35b234c8a4\" class=\"forminator-input 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aria-describedby=\"forminator-form-951__field--select-2_69f35b234c8a4-description\"><option value=\"one\"  data-calculation=\"0\">8:00  &#8211; 12:00  (Ma\u00f1ana)<\/option><option value=\"two\"  data-calculation=\"0\">14:00  &#8211; 17:00 (Tarde)<\/option><\/select><span id=\"forminator-form-951__field--select-2_69f35b234c8a4-description\" class=\"forminator-description\">Indique el mejor momento para contactarlo<\/span><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_69f35b234c8a4\" id=\"forminator-field-textarea-1_69f35b234c8a4-label\" class=\"forminator-label\">Descripci\u00f3n Detallada<\/label><textarea name=\"textarea-1\" placeholder=\"Escriba aqu\u00ed...\" id=\"forminator-field-textarea-1_69f35b234c8a4\" class=\"forminator-textarea\" rows=\"6\" style=\"--forminator-textarea-min-height:140px;\" 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Su dise\u00f1o permite el crecimiento de plantas trepadoras, creando un ambiente fresco y natural. \u00a1Solicita tu PRESUPUESTO Y\u00c1!\u00bb title_text=\u00bbP\u00e9rgola Enterlazada &#8211; Terraza &#038; Confort\u00bb show_in_lightbox=\u00bbon\u00bb force_fullwidth=\u00bbon\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bb\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb4.27.4&#8243; animation_style=\u00bbzoom\u00bb animation_intensity_zoom=\u00bb10%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttps:\/\/www.terrazaconfort.com\/wp-content\/uploads\/2024\/11\/Pergola-Tensol-3-min.jpg\u00bb alt=\u00bbP\u00e9rgola Tensol es una estructura formada por columnas verticales que soportan vigas horizontales, creando un espacio cubierto y abierto, ideal para disfrutar del aire libre. 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